Frequently Asked Questions

MML Universal gift cards may be used at the following locations:

Lamberts Downtown Barbecue

Perla’s Seafood & Oyster Bar

Elizabeth Street Café

Clark’s Oyster Bar

Josephine House

Jeffrey’s of Austin

June’s All Day

Pool Burger

Joann’s Fine Foods

Lou’s Austin

Swedish Hill

Neighborhood Sushi

Sammie’s Italian

Favorite Pizza

Pecan Square Café

Ski Shores Cafe

Las Montañas

San Lorenzo Restaurant at Hotel Saint Vincent

Howards Bar & Club

Rosie’s Wine Bar

The Driskill Grill

**Not eligible for use at Austin Proper Hotel & Restaurants

How do I use my e-gift card at the restaurant?

Identify the 16-digit sequence located on your e-gift email receipt. Once you receive the check, transcribe the 16-digit sequence at the bottom of the check under “MML e-gift #”

How do I include a message for someone with my physical gift card order?

There is a prompt to include a message during checkout. A note card with your message will accompany the gift card.

Can I use more than one gift card on my check total at the restaurant?

Yes. As noted above, you will need to include all 16-digit sequences on your bill.

Does my gift card expire?

No—they never expire. Cards must be deactivated by MML in order to be voided.

How do I check my gift card balance?

You will need the 16-digit gift card number and the registration pin on the back of the card or your digital e-gift email receipt. You can check your gift card balance here:
https://mml.myguestaccount.com/guest/nologin/account-balance

How long will it take to receive my order?

Orders require 1-2 days of processing before being given to the shipping carrier. We offer a variety of shipping options through USPS, UPS, and FedEx, which you can choose from during checkout. Processing time will vary during the holiday season. E-gift cards are sent immediately to the recipient. It’s best to choose this option if it’s an immediate request.

Can I pick up a gift card in person?

Yes, specific restaurant cards can always be purchased at the host stand of a particular restaurant. MML Universal Gift Cards can be arranged for pick up at Josephine House from 10am to 8pm daily. Josephine House is located at 1601 Waterston Avenue in Austin, Texas.

Are gift card purchases refundable?

All gift card purchases are final sale, no refunds.