Frequently Asked Questions

MML Universal gift cards may be used at the following locations:

Lamberts Downtown Barbecue
Perla’s Seafood & Oyster Bar
Elizabeth Street Café
Clark’s Oyster Bar
Josephine House
Jeffrey’s of Austin
June’s All Day, Pool Burger
Joann’s Fine Foods
Lou’s Austin
Swedish Hill
Neighborhood Sushi
Sammie’s Italian
Favorite Pizza
Pecan Square Café
Ski Shores Cafe
Las Montañas
San Lorenzo Restaurant at Hotel Saint Vincent
Howards Bar & Club
Rosie’s Wine Bar

**Not eligible for use at Austin Proper Hotel & Restaurants

How do I use my e-gift card at the restaurant?

Identify the 16-digit sequence located on your e-gift email receipt. Once you receive the check, transcribe the 16-digit sequence at the bottom of the check under “MML e-gift #”

How do I include a message for someone with my physical gift card order?

There is a prompt to include a message during checkout. A note card with your message will accompany the gift card.

Can I use more than one gift card on my check total at the restaurant?

Yes. As noted above, you will need to include all 16-digit sequences on your bill.

Does my gift card expire?

No—they never expire. Cards must be deactivated by MML in order to be voided.

How do I check my gift card balance?

You will need the 16-digit gift card number and the registration pin on the back of the card or your digital e-gift email receipt. You can check your gift card balance here:
https://mml.myguestaccount.com/guest/nologin/account-balance

How long will it take to receive my order?

Orders require 1-2 days of processing before being given to the shipping carrier. We offer a variety of shipping options through USPS, UPS, and FedEx, which you can choose from during checkout. Processing time will vary during the holiday season. E-gift cards are sent immediately to the recipient. It’s best to choose this option if it’s an immediate request.

Can I pick up a gift card in person?

Yes, specific restaurant cards can always be purchased at the host stand of a particular restaurant. MML Universal Gift Cards can be arranged for pick up during office hours. Please reach out to reservations@mmlhospitality.com to place an order for pickup.

Are gift card purchases refundable?

All gift card purchase are final sale, no refunds.